Visit our store locator for contact information, services offered, and store hours for your neighborhood Publix.
- Club Publix
- Contactless Payments
- Coronavirus
- COVID-19 Vaccine
- Customer Service
- Delivery & Curbside Pickup
- Digital Coupons
- Purchase History
- Food Allergens
- Food Safety
- Gift Cards
- In-Store Pickup
- Nutrition
- Publix® Automated Teller Machine (ATM)
- Product Catalog
- Product Information
- Publix Meal Kits
- Savings
- Shopping List
- Technical Assistance
- Weekly Ad
- Club Publix
- Contactless Payments
- Coronavirus
- COVID-19 Vaccine
- Customer Service
- Delivery & Curbside Pickup
- Digital Coupons
- Purchase History
- Food Allergens
- Food Safety
- Gift Cards
- In-Store Pickup
- Nutrition
- Publix® Automated Teller Machine (ATM)
- Product Catalog
- Product Information
- Publix Meal Kits
- Savings
- Shopping List
- Technical Assistance
- Weekly Ad
Where can I find my store's contact information?
How can I contact Publix Corporate office?
Call 1.800.242.1227 for store-related comments. For questions relating to personnel, payroll, benefits, stock, employment, real estate, or accounting, call 1.863.688.1188.
Our Customer Care department hours are 9 a.m. to 6 p.m., Monday through Friday, and 9 a.m. to noon on Saturdays. We are closed Memorial Day, July 4, Labor Day, Thanksgiving, Christmas, and New Year's Day.
You may also send us an email or letter.
What is the Publix Guarantee?
We will never knowingly disappoint you. Learn more.
What is the Publix Promise?
Our Publix Promise guarantees that if during checkout, the scanned price of an item (excluding alcohol and tobacco products) exceeds the shelf price or advertised price, we will give the customer one of that item free. We will charge the lower price for the remaining items.
What forms of payment does Publix accept?
Publix gladly accepts Publix gift cards, cash, checks with proper identification, debit cards, pay in the Publix app, NFC payments, and four types of credit cards: American Express, Visa, MasterCard, and Discover. We also participate in the WIC program and the Electronic Benefits Transfer program.
Can I order products prior to my shopping trip?
Yes, Publix offers in-store pickup — a quick and easy way to order your favorite Deli subs, sliced meats and cheeses as well as Bakery, Deli, and Seafood platters and more. Start your order today!
Get more detailed information from our in-store pickup FAQ.
How can I place a special order for a large quantity?
Contact your local store manager for help placing an order for a large quantity of a particular item.
Do you deliver groceries?
Yes, Publix now offers delivery in select areas across the Southeast! Find out more.
Get more detailed information from our delivery & curbside pickup FAQ.
What is your policy on carryout service?
We will always help you carry your groceries out. Learn more.
Does Publix cash checks?
Yes, Publix does cash personal and payroll checks at all stores. To cash a check at Publix you must provide a driver license, state-issued photo identification card, or military identification.
Does Publix sell or cash money orders?
Publix sells, but does not cash, money orders at all stores.
Does Publix offer Western Union services?
Yes, Publix offers Western Union money transfer services at all stores.
How can I apply for a job in a Publix store?
We are now accepting online applications. To apply to work at Publix, visit our Talent Application Gateway.
Do you allow open carry of guns in your stores?
Publix respectfully requests that only law enforcement officials openly carry firearms in our stores.
I received a check that appears to be from Publix saying I won a lottery or was chosen as a mystery shopper. Is it genuine?
No. Publix Super Markets is aware of several consumer check-cashing and wire transfer scams. If you have received any unsolicited communication that includes a check that appears to be from Publix, or instructions to wire money pertaining to an alleged Publix-sponsored lottery or promotion, please contact our Publix Consumer Relations Department at (800) 242-1227 or complete a Contact Us form on our website.
If you don't know why Publix would send a check to you, then don't cash or deposit the check.
You can help protect yourself from fraud by considering the following:
- Never send money to a stranger using a money transfer service.
- Beware of deals or opportunities that seem too good to be true.
- Don't use money transfer services to pay for things like online auction purchases.
- Never send money to pay for taxes or fees on foreign lottery winnings.
How do I pay for a returned check at Publix?
You may have received a letter from us informing you that a check presented by you to Publix Super Markets was dishonored by the bank.
For checks written after March 1, 2018, you can pay for your check by calling Certegy at 1-800-237-3826.
For checks written before March 1, 2018, you can pay for your check at the store where it was presented. Payment for returned checks at our store locations can only be made with cash, money order, or cashier's check. Payment may also be made by phone by calling 1-866-525-3040, Monday – Friday from 8:30 a.m. – 4:30 p.m. Eastern Time.
Note: It may take up to 6 business days after payment is made before you are able to write checks again at Publix.
If you have further questions, contact us at 1-866-525-3040, Monday – Friday from 8:30 a.m. – 4:30 p.m. Eastern Time.