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Please contact our Customer Care department with additional questions:

  • Online: Contact us and submit your inquiry.
  • Phone: (800) 242-1227; M – F: 9 a.m. – 6 p.m. (EDT), Sat: 9 a.m. – noon (EDT)
  • Facebook
  • Twitter
  • Mail: Publix Super Markets Corporate Office
    ATTN: Customer Care
    PO Box 407
    Lakeland, FL 33802-0407

Note: Phone verification does not work with VoIP phones or phones with screening services.

To receive all the relevant perks and offers, Publix now requires you to verify your phone number to ensure the number belongs to you.

If a user successfully completes the verification process and confirms that they are the rightful owner of a phone number, that phone number is assigned to the new owner’s account and removed from its previous account.

Please contact our Customer Care department with additional questions:

  • Online: Contact us and submit your inquiry.
  • Phone: (800) 242-1227; M – F: 9 a.m. – 6 p.m. (EDT), Sat: 9 a.m. – noon (EDT)
  • Facebook
  • Twitter
  • Mail: Publix Super Markets Corporate Office
    ATTN: Customer Care
    PO Box 407
    Lakeland, FL 33802-0407

Please go to your account settings. There, you may update any information that may have changed.