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Publix Pharmacy Ranked No. 1
LAKELAND, Fla., Sept. 1, 2005 - For the third year in a row, Publix Super Markets Inc. has been named the No. 1 supermarket pharmacy in customer satisfaction in the nation by Wilson Health Information, a leading consumer research firm.
According to the Wilson Rx study, Publix customers are particularly satisfied with their pharmacy's convenience, including store hours and parking.
"Publix has always been a customer service-oriented company, and our pharmacies are no exception. Our pharmacists take time to build relationships with their patients in order to provide quality care and exceptional service. We're proud once again to receive this recognition," said Publix Spokesperson Maria Brous.
The results of the Wilson Rx National Satisfaction Survey are based on responses from 20,003 pharmacy customers in the top 20 U.S. metropolitan markets. It's the largest study of its kind.
Wilson Health Information LLC is an independent, healthcare consumer research company based in New Hope, Penn. For more information visit www.wilsonrx.com from your home computer.